Here's What Our Customers Are Saying About Us

• UNIVERSAL FOREST PRODUCTS INC
  
  EX-FACTORY provides excellent value on used equipment. - Jeff Foley
• ALL ABOUT CLOSETS
  
  My Buying experience was very good. I did not receive an owners manual for this Saw, but [the Product Manager] corrected this problem very quickly. - Philip Calococci
• WILLIAM MCLEAN
  
  Hi [Product Manager]: I would first like to thank you and all your staff that helped us when we picked up the router. They showed genuine concern when they prepared the router for shipment. The whole experience was enjoyable. - The router didn't move an inch while in transit, and we were able to get a neighborhood wood dealer to use his fork lift and driver to take the router out of the truck and place it safely into my workshop. I surely recommend EXF to friends and associates if they need machinery. - Thanks again for the excellent service and the work you and your support staff did in wiring up the router and its vacuum pump. - William McLean
• AE SCHMIDT
  
  Salespeople are extremely knowledgeable. - Kurt Schmidt
• TINY TOTS
  
  Thank you for letting me know that payment was still in need for the shipping of the Router. Enclosed is payment in full. Again, Thank you very much for the services rendered, especially the help when Router showed up early. The communication that you provided gave me a very positive view of you and the EX-FACTORY staff. May success follow you with great rewards given. Sincerely - Mike Sherve
• WEEKES FOREST PRODUCTS
  
  Good support helping to find and review options. Thanks. - Larry Hansen
• DENVER REEL & PALLET COMPANY
  
  [My Buying experience] was great. We had a Saw purchased from the manufacturer and the deal fell through. You were able to ship a newer Saw in less than a week. We are very happy - Kurt R. Heimbrock
• CHERRY HILL DESIGNS
  
  This was a great buying experience. I will definitely buy from EX-FACTORY in the future. [The Product Manager] went way out of his way to help. - Ian Nelson
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• ALLEN GEAR WORKS
  
  I am very pleased with the sale and handling of my purchase. I will check with EX-FACTORY first for any future needs. - George Allen
• WAYNE HODGSON
  
  set up and service has been excellent
• WHITFIELD FENCE
  
  My Buying experience… good! - Ralph Whitfield
• L & L INDUSTRIES
  
  I am looking for another Stroke Sander, with a good price. Can you help me? Also, I might want an Edge Sander similar to the EXTREMA "ES108". The other Sanders that we bought from you are doing a good job. Thanks. - Bobby J. Lowery
• PACIFIC FIR LUMBER
  
  The LINDE was delivered yesterday afternoon. Sorry I did not get back to you then. Had a family emergency and left the office. I thank you for your prompt attention to our account. It has been great doing business with you and your company. We will be keeping our eyes on your site for future purchases. - Steven Stone
• SIGNATURE STORE FIXTURES
  
  The staff at EX-FACTORY were very knowledgeable, helpful and answered my questions with ease. Very impressed with the facilities and the friendliness of the staff. The deal worked out great. Thanks! - Mario Grilli
• AMARILLO CUSTOM CABINETS
  
  [The Product Manager has] awesome knowledge, feedback and response. My Pleasure! - Kenneth Smart
• TRIM LINE CABINETS
  
  Thank You! - M.A. Crook
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• SAUDER MANUFACTURING CO
  
  Transactions were handled in very timely and professional manner. - Nate Baer
• TEA & ELLE WOODWORK LLC
  
  Thank you for your efforts in resolving the HOLZ-HER Panel Saw issue. I am quite satisfied with the results and feel that EX-FACTORY has lived up to the recommendations given. [The Product Manager] was very prompt and courteous. - I will certainly be a repeat customer and have already recommended your company to others looking for equipment. - Thank you again for the service and also for the cool knife! Enjoy this holiday weekend. - Todd Gleason
• ATLANTIC NEON
  
  Excellent buying process with no problems or surprises. We will be using your service as our needs change. - Everet Love
• BATESVILLE CASKET CO
  
  My Buying Experience... (was) Very Good. - Bryan Hankel
• PROLINE MACHINERY SALES
  
  Hello. I've just discovered your website & love it!!! Too bad you only deal in woodworking machines… we specialize in CNC machine tools for metalworking. - Gayle
• MAC CABINETS
  
  You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
• JSC ABBOTT
  
  We are writing to you to express our sincere appreciation for the efforts you did when assembling and sending the manuals for the Top & Bottom Laminator MONCO "TB-60" and Scissor Lifts to our place. - Also we were pleased to find those personal cards enclosed with the manuals. It was very kind of you. - Thank you. - Once again many thanks for your help. - Best regards, Gennady Balashov and Alexander Pyatkin
• HAWKINS CABINET
  
  My Buying Experience … was smooth and hassle free. - Scott McKnight
• PRECISION WOODWORKING CO
  
  My Buying experience was good - the rep was very good. - Gary DeBerge
• THE CEDAR STORE
  
  I think the $75 is very acceptable under circumstances and also a good business decision on your company's part. I have gone the extra step in my business to keep a customer happy. - After all, one person saying bad things about your company can offset 100 people saying good things and cost you money in the end. - I will accept your offer and say good things about you guys. - John Saxon
• HANSEN WOODWORKING
  
  Great people to work with. Much knowledge and made this a painless transaction. - Dan Hansen
• K-K WOODWORKING
  
  To a small shop like mine, getting the tool or piece of equiment is much, much more important than any one trying to make me feel good. I have $2,300 tied up for 20 days and still no tool (where is WALDO). - Kevin Riese