Here's What Our Customers Are Saying About Us

• BILL JOHN
  
  I was very pleased with the variety and quantity of items offered online. Also, your [Product Manager] was very helpful and friendly. I felt I was treated well and like a customer! I would highly recommend your service to others. - Bill John
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• GRIDWORKS INC.
  
  [The Product Manager] was very professional and easy to work with. We had a fire here; he and company gave us excellent service in our time of need. - Randy Otto
• HILLTOP CUSTOM CABINETRY
  
  Without the Internet, most of this would be impossible. Thanks for the help! - Joel Van den Top
• BILLINGS CARPENTRY & CONSTRUCTION
  
  Friendly service, delivered promptly, decent price. - Bjorn Billings
• ATLANTIS CASINO RESORT
  
  David was awesome. Keep up the good work
• INDUSTRIAL CRATERS & PACKERS
  
  Product was BETTER than I expected. Photos were very accurate. The quality more than met our expectations. We are very pleased. - Russ Devore
• TEA & ELLE WOODWORK LLC
  
  Thank you for your efforts in resolving the HOLZ-HER Panel Saw issue. I am quite satisfied with the results and feel that EX-FACTORY has lived up to the recommendations given. [The Product Manager] was very prompt and courteous. - I will certainly be a repeat customer and have already recommended your company to others looking for equipment. - Thank you again for the service and also for the cool knife! Enjoy this holiday weekend. - Todd Gleason
• PACIFIC FIR LUMBER
  
  The LINDE was delivered yesterday afternoon. Sorry I did not get back to you then. Had a family emergency and left the office. I thank you for your prompt attention to our account. It has been great doing business with you and your company. We will be keeping our eyes on your site for future purchases. - Steven Stone
• MEHITABLE INC
  
  Your experienced staff have helped us in a very supportive matter. Your prompt actions have saved us both time and money. - Robert Booth
• NAVAJO MANUFACTURING
  
  My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• KARSTEN HOMES OF TEXAS LTD
  
  My Buying experience... started with a sudden need for a Vertical Panel Saw. The other sources I found had an inadequate selection of equipment. Once I identified the Saw I wanted, EX-FACTORY handled the rest of the process with efficient, professional service. - Scott Isom
• CARVER CREEK ENTERPIRSES INC
  
  I would not believe how easy it was to not only get the unit we needed, but also the purchasing process. Everything was handled in a very professional manner. - Don Dean
• KIRK'S CABINETS
  
  My Buying experience… a very good 1st experience. [Product Manager] made it so easy. I will do it again. Thanks. - Kirk Cortopassi
• TROYER BROTHERS INC
  
  Was prompt and professional - Mark Troyer, Owner
• WINDSOR ARCHITECTURAL WOODWORKING
  
  I purchased a TIMESAVER at the show in Las Vegas. [Product Manager] asked me to wire transfer [funds] on Monday. I did. To this date I still do not have machine! I got constant stories as to why from Shipper. - Marshall Mazzarella
• STONEHILL GRANITE
  
  [Product Manager] did a great job of guiding me through the process and helping me pick the right equipment for the shop. Negotiations were quick and easy, and follow through after the sale was over the top! - Don Riccio
• BUILDER RESOURCE
  
  [Product Manager] did a great job. Very knowledgeable and helpful, as was your dispatcher. However, due to the late shipment, we lost 1 of 3 contracts that we were buying the machine for. The lost contract was worth ...$ 18,000 to us. - Randy Howell
• DISTINCTIVE CABINET
  
  Great selection of equipment on website. Not too many sites out there that have great pictures and price there. That's why I bought it. Thanks! - Joe Fradette
• OZARK CUSTOM FABRICATION
  
  EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart
• ATK SPACECRAFT SYSTEMS & SERVICES
  
  I would like to thank you for all of the effort that you have given towards ATK in the purchase and “DELIVERY” of 2 ovens in such an expeditious manner. The time frame that was given and the cross country travel required for our receipt of the ovens before 1 April was done not only with professionalism, but also with kind words and honesty. I just wanted to let you know that I personally enjoyed the chance to work with you and all of your constituents. I am still hoping for the drawings of the 2 ovens and the wiring diagram if you can manage. Again, Thank You. - Michael W. Humphrey
• MIDWEST CYPRESS
  
  Thank you! I will let my friends know you guys stand behind stuff. - Jim Guffey
• BOOTHMAN'S CABINETS INC
  
  The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
• ARCHITECTURAL WOODWORKING
  
  …I have found this model with another vendor who is quite a bit closer, and they would sell it for the same price but include delivery. I hooked up with this machine on the EX-FACTORY website through, and prefer to do business with ya'll, given this would be my third EX-FACTORY purchase, and appreciating the good customer service provided by EX-FACTORY. Thanks. - Dennis McKee
• CIRCLE TREE STUDIO
  
  [Product Manager] went the extra mile for me. Great service. I'm completely satisfied. - Peter Santulli
• MARK GRAVINO
  
  EX-FACTORY is a highly professional operation. Their promise to stand by the sale, product description, and quality of service gave me assurance when purchasing a machine "sight unseen."
• TEKNION LS
  
  Working with [Product Manager] was excellent, professional, and great customer service. We really felt like a partner with EXF. - Simon Gagnon
• THE FINE WOODWORKER LLC
  
  Very good experience. I'll definitely will use your services again. Thanks so much. - Alonso Florez
• WESTERN MUSIC INDUSTRY
  
  “Good Morning” we have been communicating through e-mail for some time and I would like to say that I go through your website quite often looking for the new arrivals. Now I feel it's time to say that I am seriously interested in buying through your company "EX-FACTORY” the following machines…. Sincerely , this is the first time we are planning to buy used machines and we have found that you are one of the most reputed and dependable company dealing in used machinery. Request….we need your best suggestion & help. - K Joseph Mani