Here's What Our Customers Are Saying About Us

• SMI CUSTOM CABINETS AND MILLWORKS
  
  It was an easy and pleasurable experience. [The Product Manager] was a good person to work with. I would definitely do it again. - Scott Isley
• BRUCE A. COLLEY, D.O., P.C.
  
  Unexpectedly easy and straightforward. - Bruce Colley
• MEHITABLE INC
  
  Your experienced staff have helped us in a very supportive matter. Your prompt actions have saved us both time and money. - Robert Booth
• PALLISER FURNITURE
  
  It appears now that we were actually be getting our parts. We have been in possession of the MULTISCORE "MR-21" for about (3) months with "NO" tooling or spare saw blades. - Tim Coleman
• KARSTEN HOMES OF TEXAS LTD
  
  My Buying experience... started with a sudden need for a Vertical Panel Saw. The other sources I found had an inadequate selection of equipment. Once I identified the Saw I wanted, EX-FACTORY handled the rest of the process with efficient, professional service. - Scott Isom
• Individual
  
  I saw you ad in one of my woodworking books. I liked what I saw; made phone call. I am ok with purchase. Will call on you again. - Ronald Kensinger
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• GODWIN SBO
  
  My Buying Experience was: Smooth. - Don Thompson, Plant Manager
• BSG INC
  
  Machine was OK (brand new); user manual, tooling, other parts missing and never supplied by manufacturer. - Raymond Mailhot
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  Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
• HIGH PLAINS WOOD PRODUCTS LLC
  
  My Buying experience… Great company, great experience. We'll be back. - Kevin Brown
• DISTINCTIVE CABINET
  
  Great selection of equipment on website. Not too many sites out there that have great pictures and price there. That's why I bought it. Thanks! - Joe Fradette
• RIDGID CABINETS
  
  The sales people are very (knowledgeable) helpful in matching the right machine at a good price for new and new machines. - Chris Sarns
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• BILLINGS CARPENTRY & CONSTRUCTION
  
  Friendly service, delivered promptly, decent price. - Bjorn Billings
• JSC ABBOTT
  
  Thank you very much for the best service we have ever got from the supplier. Excellent work! - Alexandra Skomorokha
• THOS MOSER CABINET MAKERS
  
  I usually check EX-FACTORY first when looking for equipment because of the wide variety and the value of products. - Rick Foss
• JOYWAY PRODUCTS
  
  Quality CNC for the money. All the people that handled the sale to shipping were excellent. [The Product Manager] for info on the machine, [Customer Service] for payment info and [Manager] for shipping - even with the snow storm you had! - Wayne Heikila
• NAVAJO MANUFACTURING
  
  My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster
• WHITFIELD FENCE
  
  My Buying experience… good! - Ralph Whitfield
• NORTH EAST HARDWOOD FLOORING INC
  
  Purchasing machinery became easy. I didn't know what I was really looking for, but [Product Manager] steered me in the right direction and within my budget, and recommended machinery for my application in my factory. A pleasure discussing machinery needs with someone knowledgeable. - Jim Skeldon, President.
• L & L INDUSTRIES
  
  I am looking for another Stroke Sander, with a good price. Can you help me? Also, I might want an Edge Sander similar to the EXTREMA "ES108". The other Sanders that we bought from you are doing a good job. Thanks. - Bobby J. Lowery
• HILLTOP CUSTOM CABINETRY
  
  Without the Internet, most of this would be impossible. Thanks for the help! - Joel Van den Top
• SUNRISE MEDICAL
  
  We are very satisfied with our [purchase]. Very professional service. I would purchase again from EX-FACTORY. - Rod Atkins
• KING CUSTOM CABINETS
  
  My Buying experience... was essentially good. It just took so much longer to get here than I was told - almost 1-1/2 weeks later. Otherwise, it was simple and easy to buy and a satisfying experience. - Gary Bossler
• ALFA LEISURE INC
  
  Appreciate your Product Manager's involvement and understanding our needs… Finding a machine and making it available to us BEFORE it got listed on the website. - Klaus Sarrach
• WORKS N’ WOOD
  
  Very easy. All you need to know is what you want, and the rest is taken care of. - Thanks, EX-FACTORY! Cyril Bischoff
• LANZ CABINET SHOP INC
  
  EXF has improved as a company - Service and Product Representation. - Brent Lanz, President
• ROBERT WEED PLYWOOD CORP
  
  Thanks ..., except for "our" lease delay problem we are very pleased with the whole EX-FACTORY experience. - Greg Bowers
• TOM BENSON CO
  
  Thanks for your help. The Grinder came packed well and looks great. I received the manuals and an assortment of accessories. Hope to have it set up and running soon. - I most likely will need a "Profimat" in 6 - 18 months. - Thanks again! - Tom Benson