Here's What Our Customers Are Saying About Us

• CARLSON AIRFLO MERCHANDISING SYSTEMS
  
  [Product Manager] was very helpful and responsive. - Mark Chenoweth
• MERIT WOOD PROD LLC
  
  I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
• PARRETT WINDOWS & DOORS
  
  [Product Manager] does a very professional job. This transaction was handled very well. He had a very difficult Seller who was fully responsible for negatively impacting the sale. - Ron Safford
• RIDGID CABINETS
  
  The sales people are very (knowledgeable) helpful in matching the right machine at a good price for new and new machines. - Chris Sarns
• ALBERTA SPRUCE INDUSTRIES LTD
  
  [Product Manager] of EX-FACTORY is handling the Saws (I sent you info.). [He] is very good, and we have purchasd a number of pieces of used equipment from [him], including our NEWMAN. - Neil Miller
• MAC CABINETS
  
  You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
• DAVID SANDALA
  
  Sold the Saw locally. Thanks for your input and help; I would definitely use your service again. - David Sandala
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• IRWIN SEATING COMPANY
  
  I've worked with [the Product Manager] on several projects now. Both the [Product Manager] and team have always been very professional, courteous, and prompt. I would recommend [the Product Manager] and EX-FACTORY to anyone. - Mark Atchison
• ALL ABOUT CLOSETS
  
  My Buying experience was very good. I did not receive an owners manual for this Saw, but [the Product Manager] corrected this problem very quickly. - Philip Calococci
• TIMBERLINE CABINETRY & MILLWORK
  
  …By the way, the SCMI "Top 35" I purchased from you a couple weeks back is a real gem! We love it. - Kent Swinson
• CUSTOM HARDWOODS
  
  EXF Produces a very good machine for a small one-man shop. It's why I purchased this particular machine. We looked at nearly all of the competitors; the "408" was the best buy overall. -[Also] wanted to let you know how satisfied with [technician's] performance in helping with the CNC setup. His knowledge, friendliness, easy ability to work with, and professionalism was very much appreciated and noted. He is very well informed about the CAM-WOOD and comes across very well received. You have a good man on board! - Steve Speltz
• TRIM LINE CABINETS
  
  Thank You! - M.A. Crook
• DIVERSIFIED RACK AND SHELVING
  
  My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
• DENNIS BAER
  
  My contact at Ex-Factory, Ed Webb, was very helpful and responded to my questions in short order. Very helpful trying to accommodate shipping requirements and schedule. Ex-Factory score a big A+.
• HEART PINE LUMBER & MILLWORKS
  
  Support very good in helping with setup of account for Auction - very, very good. - Stevie Stevenson
• MEHITABEL INC
  
  In behalf of MEHITABEL INC, we would like to thank the technical and logistics support given by EX-FACTORY. - Your service is good and very supportive. Rest assured that everytime we will buy a new equipment we will surf your website. - Jerome Jao
• KANSAS CORRECTIONAL INDUSTRIES
  
  Just a follow up note on the Planer we purchased through EXF. We are very happy with the condition and operation of the Planer. It is always a bit nerve racking buying a machine you can't inspect in person. I can tell the original owner took very good care of the machine. - Thanks again. - Brad Sowter
• SHEPHERDSVILLE WOODCRAFTERS
  
  [Product Manager] did a good job for me, keeping informed on what was happening and others interested in what I what I was looking at. - Neil Dorbecker
• TLC INDUSTRIES INC
  
  Easiest purchase I've made. Any questions I had were answered immediately. Will recommend EX-FACTORY to anyone. - Rachel Contreras
• GRIDWORKS INC.
  
  [The Product Manager] was very professional and easy to work with. We had a fire here; he and company gave us excellent service in our time of need. - Randy Otto
• LIBERTYVILLE CABINETRY
  
  My Buying Experience was: Fast and Easy. - William Adamczyk, President
• WILSON AUDIO SPECIALTIES
  
  Just wanted to thank you for your efforts in selling our KOMO machine. You are a real pro to work with and we are pleased with what you were able to do for us. I'll let you know next time we need to move another machine. It was a pleasure doing business with you and EX-FACTORY. - Trent Workman
• SYNERGY WOOD PRODUCTS
  
  I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
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  Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
• HARTWOOD, INC.
  
  We purchased a CNC Machine that we visited and operated prior to sale. The staff was professional and knowledgeable. We are very pleased with our purchase. - Chris Hahn
• COLONIAL CRAFT
  
  Thank you for your patience with us on this purchase. You have been very customer friendly through all of this ordeal. Thank you. - Rick Bowen
• SIGNATURE STORE FIXTURES
  
  The staff at EX-FACTORY were very knowledgeable, helpful and answered my questions with ease. Very impressed with the facilities and the friendliness of the staff. The deal worked out great. Thanks! - Mario Grilli
• WAYNE HODGSON
  
  set up and service has been excellent
• RHINELANDER DOOR & MILLWORK INC
  
  I was well satisfied with the quality of the equipment that was offered by EX-FACTORY. I would call them again for our company's other equipment needs. Thanks again. - Jeffrey Hanke