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Here's What Our Customers Are Saying About Us


  • HOME SHOP

    My only comment is that the crating of the item from the seller was poor at best. Perhaps there is a way to ensure more protection via an additional fee or something. - Robert Niles
  • J-ROD DISPLAY DESIGN LTD

    My Buying Experience: Was excellent. My sales person was/is a true professional. His follow-up was great and he returned my emails and phone calls promptly. He was also very sincere with advice to which machines to purchase. We would definitely purchase again. - Elizabeth Rodriguez, Director of Operations
  • MOUNTAIN VIEW MILLWORK

    My Buying experience... was excellent with EX-FACTORY's salesperson. [He} was very prompt, professional & knowledgeable. Being that I had to bring my machines into Canada, I was expecting some problems. Instead, it was like buying something downtown. Very positive. - Errol Armella Purchased by David Tressler, JL& S WOODWORKING, Gastonia, NC; Shipped to MOUNTAIN VIEW, Courtney, BC, Canada; see invoice.
  • THE BUTLER DID IT

    There were several problems with my order. The biggest being damaged parts, but the [Product Managers] worked fast and hard and resolved all the issues, all the while staying in touch with me and keeping me updated. - Raymond Butler
  • FIMBEL ARCHITECTURAL DOOR SPECIALTY CO

    Great product selections, prompt and knowledgeable support! - Good value, positive experience. - Jeff Deal
  • THE MASTER'S SHOP INC

    I bought the Dust Collector as part of a CNC package the [Product Manager] put together for me. He selected because he carried it in stock. It's just a little bit noisier than a similar machine I had already. I was and am extremely pleased with [the Product Manager's] service and with my EX-FACTORY experience overall. He could not have been more helpful. - John Powell
  • EGGERS INDUSTRIES

    My Buying Experience Was: Terrible. - Mike Bauman, Manufacturing Serviceman
  • HOME GROWN LUMBER

    Once everything got rolling, it went very smooth; received machine within (4) days cross-country. Great service - always reached representative. - Skye Berry
  • HON COMPANY

    My Buying experience… was enjoyable. - Charles Watts
  • NAVAJO MANUFACTURING

    My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

Select a US State or Candian Province: