Here's What Our Customers Are Saying About Us

• MIDWEST CYPRESS
  
  Thank you! I will let my friends know you guys stand behind stuff. - Jim Guffey
• CANYON CUSTOM INC
  
  [Product Manager] is a great guy to work with, prompt, fair and to the point. - Marty Clark, Plant Manager
• JSC ABBOTT
  
  Thank you very much for the best service we have ever got from the supplier. Excellent work! - Alexandra Skomorokha
• HANSEN WOODWORKING
  
  Great people to work with. Much knowledge and made this a painless transaction. - Dan Hansen
• WILSON WOODWORKS
  
  I worked with a knowledgeable Professional who was able to provide the information I needed. We hunted 'til we found the right machine. As I write this, it is doing the job I bought it to do. - Charlie Wilson
• CAPITAL CITY SUPPLY
  
  [Product Manager's] knowledge of industrial equipment, and your "FactoryNew" website were key elements in helping us make a decision on the right piece of equipment for our business. Our business is very customer service oriented, and we really appreciate dealing with other businesses that focus on the needs of their customers. Keep up the good work! Thanks. - Dave & Gabriel
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• TARKETT HARDWOODS
  
  My buying experience was very professional. The Product Manager was friendly and very helpful. The purchase went very smoothly. - George King
• AMARILLO CUSTOM CABINETS
  
  [The Product Manager has] awesome knowledge, feedback and response. My Pleasure! - Kenneth Smart
• TIMBERLINE CABINETRY & MILLWORK
  
  …By the way, the SCMI "Top 35" I purchased from you a couple weeks back is a real gem! We love it. - Kent Swinson
• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• MERIT WOOD PROD LLC
  
  I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
• OPPORTUNITY DEVELOPMENT CENTERS, INC.
  
  Thank you, for all your hard work. I appreciate your effort. We received the saw this morning and have it placed at its permanent location on the production floor. Our electrical contractor is in now figuring out what he needs to get power to it. Dust collection will follow, and then we will be ready to go. - I have decided to work with my local supplier on the saw blades and spacers. They have considerable experience in that area, and I like to keep those services if I can. - We may be looking for an abrasive planer in the near future, so I will keep watching your website. - Dan Scott, Operations Manager
• HARTWOOD, INC.
  
  We purchased a CNC Machine that we visited and operated prior to sale. The staff was professional and knowledgeable. We are very pleased with our purchase. - Chris Hahn
• DAT CABINET SHOP
  
  To be honest i was a little skeptical of buying second hand equipment online, but the equipment was in excellent shape. I was very impressed with the service and the condition of the sander, it looked nearly new. I would recommend using X-Factory if your in the market to buy pre-owned equipment.
• RAMSEY CABINET SHOP
  
  No Complaints. Good Service. Would have been nice to be better informed of shipments arrival date. - James C. Ramsey
• YAKIMA SPECIALTIES
  
  Good support. - Jerry Farley
• DAN CLARK CONSTRUCTION
  
  I was very pleased with the whole buying process. Responses to quiestions were prompt and service was good. Shipping quote was reasonable. - Dan Clark, Owner
• JM LANES WOODWORKING
  
  Good choice of machines. I liked the Auction-type of bidding sale. Would purchase from EX-FACTORY again. - Jerry Lane
• HENRY R. LEE CARPENTER CONTRACTOR
  
  My Buying experience - excellent. - Henry Lee
• BILLCO PRODUCTS
  
  My Buying Experience… Great! - Chip Sligh
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• PROGRESSIVE CABINETS, INC.
  
  My Buying experience… w/EX-FACTORY was successful. Clarification to original descriptin was quick and accurate, will use EX-FACTORY again. - Bill Weaver
• COMPOSITE ARMOR INC
  
  Great web site; easy to check out equipment. - Bill O'Grady
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• UNIQUE WOODCRAFTERS
  
  My Buying Experience: was not without difficulties or downtime, but [Product Manager] always answered his telephone and did everything in his power to fix the problems and get us up and running. I would say [Product Manager] is a true gentleman, and both he and the EX-FACTORY team are a credit to the industry. - Tim Keller, Owner
• J M CUSTOM CABINETS
  
  My Buying experience… was quick and friendly with no hassle. With a growing business, the last thing I need to deal with is a problem with my equipment. I will definitely buy more from EX-FACTORY for the excellent service. - Mike Payne
• SKYLINE HOMES
  
  EX-FACTORY's purchase policy and SKYLINE's purchase policy clashed. We sent a company rep. to warehouse to check machine. Warehouse Manager at Zeeland was very helpful. [Product Manager] was also helpful, considering the time zone difference. - Dave Arment
• MASTERS WOODWORKING LLC
  
  My buying experience with EX-FACTORY was excellent. My trip to the warehouse in Zeeland, MI was an even better exerience. The people there were very helpful and professional. Thank you. - Corey Masters, Partner
• HAWKINS CABINET
  
  My Buying Experience … was smooth and hassle free. - Scott McKnight