Here's What Our Customers Are Saying About Us

• RAMSEY CREEK CABINETS
  
  My Buying experience … was fine. - Josh Yoder
• BILL MARKLE CABINETS
  
  My Buying experience… Good - Thanks. - Bill Markle
• AMERICAN WOODS INC
  
  EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
• MASTERBRAND CABINETS INC.
  
  First time for MBCI, Talladega. This way we got an almost new CARLSON Clamp for less than 2/3 the price of a new one. I shall look for good woodworking equiment from EX-FACTORY before I buy new. Service is great. Shipped on time. - Bob Hilton'lee
• COLLIER WOODWORKING INC
  
  My Buying experience… was simple with EX-FACTORY. All of the shopping is online so I could look at machines without pressure and then contact an agent. - Brent Collier
• KING CUSTOM CABINETS
  
  My Buying experience... was essentially good. It just took so much longer to get here than I was told - almost 1-1/2 weeks later. Otherwise, it was simple and easy to buy and a satisfying experience. - Gary Bossler
• TIMBERLINE CABINETRY & MILLWORK
  
  …By the way, the SCMI "Top 35" I purchased from you a couple weeks back is a real gem! We love it. - Kent Swinson
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• TEXWOOD LIBRARY
  
  Never had a problem purchasing from EX-FACTORY. - Don Kovar
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• ARCHITECTURAL WOODWORKING
  
  …I have found this model with another vendor who is quite a bit closer, and they would sell it for the same price but include delivery. I hooked up with this machine on the EX-FACTORY website through, and prefer to do business with ya'll, given this would be my third EX-FACTORY purchase, and appreciating the good customer service provided by EX-FACTORY. Thanks. - Dennis McKee
• MERIT WOOD PROD LLC
  
  I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
• DIVERSIFIED EQUIPMENT
  
  Thanks for the quick attention to this. - Tony
• SOMMERS MILLWORK
  
  [My Buying Experience] was smooth. We had been looking for this piece of equipment for a long time and were very pleased to find it on your website. I made a call and had it bought. That's cool. Thanks, Mark Sommers
• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• AMERICANA BUILDING PRODUCTS
  
  Jim Reedy was very helpful and responded very quickly to any questions I had. The overall purchase was made very simple, and they took care of all shipping arrangements. Equipment arrived in about a week after purchase and the shipping company did a good job. I would buy from them again without question.
• INNOVATIVE WOODWORKS
  
  Equipment was fine, but sellers [original owners] got away with a few misleading info.: Parts missing, machines not put back together correctly after being painted, etc. - Will Phillips
• VSS COUNTERTOPS INC
  
  Hello all! - My email server was down till 20 minutes ago. We are paid, and I would like to add this comment about my dealing with EX-FACTORY. Your crew is awsome, and I will be back. Every stage was easy and stress free. Well don to all! - Duane Tucker, President
• COUCH’S OUT OF THE WEST
  
  [Product Manager] was excellent. - Lois Couch, Partner
• SAUDER MANUFACTURING CO
  
  Transactions were handled in very timely and professional manner. - Nate Baer
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• MCDANIEL HARDWOOD PRODUCTS
  
  I've made 2 purchases from EX-FACTORY and I'm very happy with both. I've found your team to be very helpful. Thank you. - David Hoffman, Plant Manager
• CUSTOM ENTRYWAYS AND MILLWORK
  
  I will admit I had reservations about buying a used machine going on pictures and a description. But, the machine was everything they described. It was a very good buying experience. When it comes to used machinery, EX-FACTORY will be the first place I look. - Bob McVicker
• J-ROD DISPLAY DESIGN LTD
  
  My Buying Experience: Was excellent. My sales person was/is a true professional. His follow-up was great and he returned my emails and phone calls promptly. He was also very sincere with advice to which machines to purchase. We would definitely purchase again. - Elizabeth Rodriguez, Director of Operations
• VINYL MOLDINGS INC
  
  Thanks for your help. All is fine. Saw was off-loaded and sent last week. - Herb and Mary Straub
• KLAAS CUSTOM WOODWORKING
  
  I really appreciate the service you provided. [Product Manager] was great to work with, and I appreciate his honesty and friendliness - Klaas Werkema
• MID WESTERN MOULDINGS
  
  Large selection of equipment, easy to use web site, friendly sale staff, quick shipping. - Mike Chapman, Owner
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• FIMBEL ARCHITECTURAL DOOR SPECIALTY CO
  
  Great product selections, prompt and knowledgeable support! - Good value, positive experience. - Jeff Deal