Here's What Our Customers Are Saying About Us

• KARSTEN HOMES OF TEXAS LTD
  
  My Buying experience... started with a sudden need for a Vertical Panel Saw. The other sources I found had an inadequate selection of equipment. Once I identified the Saw I wanted, EX-FACTORY handled the rest of the process with efficient, professional service. - Scott Isom
• THE CLOSET MAN CO.
  
  In the beginning, the experience was great. The [Product Manager] processed the order promptly and helped us get the payment to him and freight driver. After we called to get the missing part & manual, the experience greatly deteriorated. Our issue is still unresolved and it appears [the Product Manager] is no longer willing to fix it. This is definitely affecting our decision to use you again. Issue still unresolved [at time of this comment]. - Mark Davies
• NorthCreek Woodworks
  
  01.04.2013 To EXF: We have done business in the past with EXF. I am trying to locate a parts manual for our Oakley D1 Sander (double belt) we need to repair something and need to figure out how to access a worn bushing. Do you have a copy of an old manual you can email us? 01.07.2013 To EXF: Thanks for the Manual. Exceptional service! - Charles Wright
• CALDWELL DESIGN & FABRICATION LLC
  
  My Buying experience… was direct and met our needs with no hassle. - Jim Caldwell, Jr.
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• NAVAJO MANUFACTURING
  
  My Buying experience... was very pleasant. [The] Product Manager was extremely helpful in expediting the sale to complete the transfer as quickly as possible. - David Buckmaster
• COLONIAL CRAFT
  
  Thank you for your patience with us on this purchase. You have been very customer friendly through all of this ordeal. Thank you. - Rick Bowen
• WAGSTAFF, DAVID
  
  My Buying experience… an easy transaction - [Product Manager] was great and returned my calls promptly. I am happy with the Saw and feel I paid a fair price. - David Wagstaff
• RHINELANDER DOOR & MILLWORK INC
  
  I was well satisfied with the quality of the equipment that was offered by EX-FACTORY. I would call them again for our company's other equipment needs. Thanks again. - Jeffrey Hanke