Here's What Our Customers Are Saying About Us

• FIXTURE WORLD
  
  I have sold and purchased equipment through EX-FACTORY. Both experiences exceeded expectations. - Our experiences with EX-FACTORY have been excellent; in fact, we are in process of searching for two additional pieces of equipment using your web site. - Barth Barnhart
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• BATESVILLE CASKET CO
  
  My Buying Experience... (was) Very Good. - Bryan Hankel
• MASONITE INTERNATIONAL CORPORATION
  
  My Buying Experience …Worked very well with me. Excellent, would use again. - Frank McGuire
• POSSESSION POINT WOODWORKING
  
  I am happy with my EX-FACTORY purchase. I will probably do more business in the future. - Geoffrey Wirth
• SAUDER MANUFACTURING CO
  
  Transactions were handled in very timely and professional manner. - Nate Baer
• ALFA LEISURE INC
  
  Appreciate your Product Manager's involvement and understanding our needs… Finding a machine and making it available to us BEFORE it got listed on the website. - Klaus Sarrach
• CHERRY HILL DESIGNS
  
  This was a great buying experience. I will definitely buy from EX-FACTORY in the future. [The Product Manager] went way out of his way to help. - Ian Nelson
• KURKOV CONSTRUCTION CO
  
  Saleperson was friendly and prompt. - Russ Kurkov
• J M CUSTOM CABINETS
  
  My Buying experience… was quick and friendly with no hassle. With a growing business, the last thing I need to deal with is a problem with my equipment. I will definitely buy more from EX-FACTORY for the excellent service. - Mike Payne
• HURRICANE ANDREW WOOD PRODUCTS INC
  
  Thank you, for getting back to me. … I've been buying equipment from most of the East Coast used equipment dealers and auction houses for the last eight or so years (slowly, I might add), plus during that time have attended many of the larger east coast furniture plant auctions, both pre- & post-9/11… I'm afraid I'm one of those odd individuals who pick out my latest copies of the monthly prices realized from The Book or my most recent Classified Exchange before I crack open my latest issue of Playboy. As always it is a pleasure dealing with you and your knowledgeable company. I have spent many early morning hours looking over EX-FACTORY's inventory dreaming of the day when I will be able to afford many of the more automated machines you have… My regards to [your Product Managers], and the whole crew at EX-FACTORY. You guys are tops in my book. I guess we're all learning from each other how this buy and sell thing works… Thanks again for the heads up reminder. You're being very professional in your follow up and I like that. - Regards from Adam Thomson
• MAC CABINETS
  
  You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
• RIDGID CABINETS
  
  The sales people are very (knowledgeable) helpful in matching the right machine at a good price for new and new machines. - Chris Sarns
• NAVAJO MANUFACTURING
  
  My Buying experience... was very pleasant. [The] Product Manager was extremely helpful in expediting the sale to complete the transfer as quickly as possible. - David Buckmaster
• AIRVECTOR
  
  This was my first bidding experience with Ex-Factory and I am very pleased with the simplicity of the proceeds. Before entering the auction as a bidder I called one of the names on your website to enquire about keeping the equipment on the site for few weeks more ... when our new plant in Atlanta will be opened. [Product Manager] of your company was kind enough to get me an understanding that [Seller] would keep the equipment for me until that date for a small fee ($200 approx.). Based on this, I entered the bidding and the equipment I successfully bid on are represented on above invoice... ( I am copying your back-up person since she has been so helpful in directing me through the invoice. Good service! ) Hoping to hear from you very soon. - Camille Adib
• JOYWAY PRODUCTS
  
  Quality CNC for the money. All the people that handled the sale to shipping were excellent. [The Product Manager] for info on the machine, [Customer Service] for payment info and [Manager] for shipping - even with the snow storm you had! - Wayne Heikila
• LARRY STONE
  
  I had a great experience with my first online Auction; [Customer Service] was terriffic. I received the item this morning. - Larry Stone
• TRIM LINE CABINETS
  
  Thank You! - M.A. Crook
• TIMBERLINE CABINETRY & MILLWORK
  
  …By the way, the SCMI "Top 35" I purchased from you a couple weeks back is a real gem! We love it. - Kent Swinson
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• PIONEER CABINETRY INC
  
  Your website was very user-friendly. - Michele Care
• BROCK CABINETS
  
  I would like to take this opportunity to thank [the Service Technician] and [Product Manager] from EXF for his prompt decision and efficient and very professional handling of this [sale]. I would also like to immensely thank [the Product Manager] from XS-Machinery for the good work in very effectively creating the listing of the machinery on their website. - Prior to my retirement this March, I used to deal with many a people (from all over the globe) through phone to get various logistics and other issues resolved. With that background, I must say that I found it so easy to conduct business with [the EXF Product Manager] on the other end. I would appreciate if you could bring this remarks from me to the senior management of your company. - Once again Thank you so much for your help and assistance. Looking forward to doing more business with you. Keep in touch. - Hari Suthan, Owner
• AE SCHMIDT
  
  Salespeople are extremely knowledgeable. - Kurt Schmidt
• CARLSON AIRFLO MERCHANDISING SYSTEMS
  
  [Product Manager] was very helpful and responsive. - Mark Chenoweth
• WILSON WOODWORKS
  
  I worked with a knowledgeable Professional who was able to provide the information I needed. We hunted 'til we found the right machine. As I write this, it is doing the job I bought it to do. - Charlie Wilson
• FULLER CABINETS
  
  [My Buying experience..] Great. [The Product Manager] gave me several options for the tool I was looking for, and even waited a few weeks until a better option was available, then called to let me know and arranged the deal over the phone. It was exactly what I was after and the process was painless. Thank You! - Kallin Benson
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• JC UHLING PRODUCTS INC
  
  Thank you for your interest in our products. Unfortunately, we don't usually deal with used machines. I know that some are available though through EX-FACTORY. Their website is www.exfactory.com. - J.C. Uhling
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• SUPERIOR KILNS
  
  We bought a used left-handed SL Rip Saw. They are rare, so selection of used equipment was a benefit to us in this case. The salesman was a pleasure to work with. - Keith Daggett