Here's What Our Customers Are Saying About Us

• NAVAJO MANUFACTURING
  
  My Buying experience... was very pleasant. [The] Product Manager was extremely helpful in expediting the sale to complete the transfer as quickly as possible. - David Buckmaster
• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• HIGH PLAINS WOOD PRODUCTS LLC
  
  My Buying experience… Great company, great experience. We'll be back. - Kevin Brown
• EBI LLC
  
  All items have been picked up. - Thanks to everyone for making this [Auction Purchase] smooth. - Anthony Essick
• CONSTRUCTION SERVICE ASSOCIATES
  
  Hope all is well with you. Seems that EX-FACTORY is growing in all directions. We recently bought a small compressor thru Paul Byrd - good fellow to do business with and the product is nice too! - Michael Cohan
• WAYNE HODGSON
  
  set up and service has been excellent
• EMAGINE CONCEPTS
  
  [Product Manager], I have been treated right by you and your company and have no regrets for the chioce I made to purchase goods from you. I believe that we will have no problem replacing the cylinders you have made us aware of. Sometimes thins are just out of our control in life, but we (you and I) managed to get through this and I believe we will continue to grow our relationship throughout the coming years. I respect your decisions and have enjoyed working with you. So with that said, let'smove on to the next project. - Thank you Again, Erik Mellum, CEO
• CUSTOM ENTRYWAYS AND MILLWORK
  
  I will admit I had reservations about buying a used machine going on pictures and a description. But, the machine was everything they described. It was a very good buying experience. When it comes to used machinery, EX-FACTORY will be the first place I look. - Bob McVicker
• BILL JOHN
  
  I was very pleased with the variety and quantity of items offered online. Also, your [Product Manager] was very helpful and friendly. I felt I was treated well and like a customer! I would highly recommend your service to others. - Bill John
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• NOBLE MACHINERY CO INC
  
  I enjoyed working with you on both machines. - Kent Noble
• JSC ABBOTT
  
  We are writing to you to express our sincere appreciation for the efforts you did when assembling and sending the manuals for the Top & Bottom Laminator MONCO "TB-60" and Scissor Lifts to our place. - Also we were pleased to find those personal cards enclosed with the manuals. It was very kind of you. - Thank you. - Once again many thanks for your help. - Best regards, Gennady Balashov and Alexander Pyatkin
• BANTZ
  
  ...dealing with you has been super! Thanks very much for bringing all of the pieces together for me so quickly. When I start working on getting a good Table Saw and a Lathe, EX-FACTORY will be the place I will start. - Dave Bantz
• SLAVA'S CUSTOM FURNITURE & DESIGN INC
  
  This time was my second experience buying equipment from EX-FACTORY. Both times I've dealt with the same Product Manager, who truly helped me to achieve my goals in this pruchse. The PM was always there to help immediately with any questions I had, helped to get as much as possible information about the machine and tried to make this deal worthwhile for both seller and buyer. I certainly would like to send my words of appreciate to the other Product Manager who also helped me to make important decisions and found [technician] who helped at the highest level possible to have this machine delivered and reinstalled in my facility in Baltimore. His knowledge and experience have helped me to understand themachine, test it reinstalled, and familiarized myself with its main functions. - Once again, thank you, the entire team of EX-FACTORY, and thank you individually Product Managers and Technician. - Slava Mikhalnyuk
• ALBERTA SPRUCE INDUSTRIES LTD
  
  [Product Manager] of EX-FACTORY is handling the Saws (I sent you info.). [He] is very good, and we have purchasd a number of pieces of used equipment from [him], including our NEWMAN. - Neil Miller
• AMERICAN WOODS INC
  
  EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
• CLASSIC DOORS OF LOUISIANA
  
  It's a little unnerving buying used equipment, and you hope it is well represented - the good and the bad. The prices are a fraction of new equipment so I think it is worth the risk. Especially, if you have capable people who can set up, troubleshoot and manage seasoned equipment. That said, once our electrician upgrades our panel we will know it if is a good buy or not! Thanks Ex-Factory.
• PHOENIX WOODWORKING CORPORATION
  
  Easy to bid, easy to understand, excellent follow up
• BOOTHMAN'S CABINETS INC
  
  The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
• DAECO BUILDERS INC
  
  My Buying experience… All things went well. - Jim Shipaila
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• PRIME PANELS NEW ZEALAND LTD
  
  Very smooth transaction. I will refer to EXF for future requirements! - Nav Singh
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• COLONIAL CABINETS LLC
  
  My Buying experience... was completely satisfactory. I will definitely use EX-FACTORY again. - Roddie Guin
• MID-AMERICA CABINETS INC
  
  [Product Manager] makes the buying experience fun. - Rob Sample
• MEHITABLE INC
  
  Your experienced staff have helped us in a very supportive matter. Your prompt actions have saved us both time and money. - Robert Booth
• SIEGFRIED'S BASEMENT INC
  
  Just touching base. I have been informed by [Leasing Company] that EX-FACTORY did indeed make the March payment for our CNC machine. Shane and I appreciate your professionalism in dealing with our concerns and we thank you for following through on the arrangements we agreed upon. - May this be a terrific year for you and everyone at EX-FACTORY. - Francis Parkman
• CAN AM SPECIALTIES
  
  Very happy with our purchase. Equipment is as described. We will continue to search EX-FACTORY for our equipment needs. - Scott Webb
• IRWIN SEATING COMPANY
  
  I've worked with [the Product Manager] on several projects now. Both the [Product Manager] and team have always been very professional, courteous, and prompt. I would recommend [the Product Manager] and EX-FACTORY to anyone. - Mark Atchison