Here's What Our Customers Are Saying About Us

• PROLINE MACHINERY SALES
  
  Hello. I've just discovered your website & love it!!! Too bad you only deal in woodworking machines… we specialize in CNC machine tools for metalworking. - Gayle
• DAECO BUILDERS INC
  
  My Buying experience… All things went well. - Jim Shipaila
• MAYA DESIGN INC
  
  As a small Buyer, I got a good value for my money. - David Digrandi
• CHOICE WOOD COMPANY
  
  This was my first buying experience with EX-FACTORY. The process went smoothly and without any problems. I would buy again. - Mike Berg
• HANSEN WOODWORKING
  
  Great people to work with. Much knowledge and made this a painless transaction. - Dan Hansen
• ATLANTIC SHUTTERS SYSTEMS
  
  Sales & service was outstanding. Will certainly use EX-FACTORY again. - Craig Carmichael, Plant Manager
• AMERICAN MILLWORK CORP
  
  [Product Manager] really took time with me, even though it was a small purchase. - Robin Oldenburg
• THE CABINET GUY
  
  [My Buying Experience was] Very Good; would recommend EX-FACTORY to all buyers of new or used equipment. Thank You. - Bryon for Keith Heyborne.
• FLEXCEL-FORDSVILLE
  
  Overall positive experience. Questions were answered or information received promptly. Good price and reasonable lead time for new equipment. - Michael L. Nowery
• ROYAL PALM CLOSET DESIGN INC
  
  The people at EX-FACTORY were first rate. They all worked hard to keep the small bumps in the road small. [Product Manager] and [Leasing Consultant] worked tirelessly to make all the transactions smooth and accurate. - Matt Oelrich
• ARCHITECTURAL WINDOW SYSTEMS
  
  A GOOGLE search took me to EX-FACTORY where I found an easy-to-navigate site; found the exact type of Saw I was looking for and paid a price that made both my boss and me happy. - Steve Wiley
• SHEPHERDSVILLE WOODCRAFTERS
  
  Sales staff was friendly and helpful in working with seller and buyer to satisfactory outcome. - Neil Dorbecker
• PRECISION WOODWORKING CO
  
  My Buying experience was good - the rep was very good. - Gary DeBerge
• MOLDURAS HALCON S.A. DE CV
  
  11.14.2012 - Thank you and all your team for excellent follow through. It has been a pleasure working with all of you. [I still have] Four more MATTISONS to swap out. I'll be in touch. Best Regards! - Bill Hoglund
• ALTERNATIVE ENERGY SOLUTIONS
  
  Thanks for all of your help with trying to resolve this problem. I was actually talking to my brother, and we will search and remedy the missing screen carriages. There is no reason for you to talk to [the manufacturer] about them. We will only get a few key components from them and probably have a local guy fab some others to cut costs. The main thing for you to make sure it happens is that he Seller holds true to his word of offering me ...$ 1,000 for this hassle. Once again, thanks for helping me. - Eric Kreidermacher
• CASHWELL CONSTRUCTION
  
  I'm a small company and [the Product Manager] walked me through the process of purchasing my 1st Edgebander. Thanks. - Joe Cashwell
• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• EBI LLC
  
  All items have been picked up. - Thanks to everyone for making this [Auction Purchase] smooth. - Anthony Essick
• COLONIAL CRAFT
  
  Thank you for your patience with us on this purchase. You have been very customer friendly through all of this ordeal. Thank you. - Rick Bowen
• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• NORTHERN WOODWORKER LTD
  
  My buying experience was great until I started calling to find out where my tools gone to. As it turns out, they were broken and had to be fixed. They arrived 2 weeks late. Job was completed without the bought tools. - Ivan Kortchevich
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• PRIME PANELS NEW ZEALAND LTD
  
  Very smooth transaction. I will refer to EXF for future requirements! - Nav Singh
• ROBERT WEED PLYWOOD CORP
  
  Thanks ..., except for "our" lease delay problem we are very pleased with the whole EX-FACTORY experience. - Greg Bowers
• MOUNTAIN VIEW MILLWORK
  
  Received the clock today in the mail. Thanks, it will look good hanging in my shop. The Edgebander is working well and has proved to be a great investment. Best Regards - Errol Armella
• GREGORY BROTHERS MANUFACTURING
  
  [Product Manager] was very helpful.
• CUSTOM ENTRYWAYS AND MILLWORK
  
  This was the second purchase we made from EX-FACTORY. Both went very well. We had no problems at all. EX-FACTORY setup all of the freight and the cost was lower than we expected. We will buy again. - Bob McVicker
• PALLISER FURNITURE
  
  Communication is key. If there's a problem and the delivery is late, give us a call. [Your Freight/Logistics Manager at EX-FACTORY] was excellent to work with; he would call and ask if all initial questions had been answered. He took care of machine dismantling, best prices, etc. and shipping. - Gerhardt Heidebrecht
• ALBERTA SPRUCE INDUSTRIES LTD
  
  [Product Manager] of EX-FACTORY is handling the Saws (I sent you info.). [He] is very good, and we have purchasd a number of pieces of used equipment from [him], including our NEWMAN. - Neil Miller
• G & G LUMBER CO INC
  
  My buying experience …was very simple. No hassle, no surprises, and no [lip service]. It was very easy and without all the haggling. - Jim Staley