Here's What Our Customers Are Saying About Us

• KIRK'S CABINETS
  
  My Buying experience… a very good 1st experience. [Product Manager] made it so easy. I will do it again. Thanks. - Kirk Cortopassi
• GUERNSEY ARCHITECTURAL SYSTEMS
  
  [Product Manager] is very knowledgeable and overworked. - Russ Kidd
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• SYNERGY WOOD PRODUCTS
  
  I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
• GEOTEX INC
  
  [My Buying Experience] a real pleasure to deal with. You will be the first called for our future equipment needs. - Marcus Blagg
• SLAVA'S CUSTOM FURNITURE & DESIGN INC
  
  This time was my second experience buying equipment from EX-FACTORY. Both times I've dealt with the same Product Manager, who truly helped me to achieve my goals in this pruchse. The PM was always there to help immediately with any questions I had, helped to get as much as possible information about the machine and tried to make this deal worthwhile for both seller and buyer. I certainly would like to send my words of appreciate to the other Product Manager who also helped me to make important decisions and found [technician] who helped at the highest level possible to have this machine delivered and reinstalled in my facility in Baltimore. His knowledge and experience have helped me to understand themachine, test it reinstalled, and familiarized myself with its main functions. - Once again, thank you, the entire team of EX-FACTORY, and thank you individually Product Managers and Technician. - Slava Mikhalnyuk
• SUMMERVILLE COLLISION CENTER
  
  [My Buying experience] but I'd just inquire a little more next time and stress my desires harder. Would use you again; no problem. - Bud Turnbaugh
• J & G MACHINERY INC
  
  Many times we forget to thank those that add to our success. EX-FACTORY is a very important customer to J & G MACHINERY, and we at J & G MACHINERY value the relationship we have with EX-FACTORY, and thank you and your company for all the orders over the years. We enjoy working with everyone in your group. - You run a top notch organization and are truly one of the best "marketing brains" in the industry. - I just thought you should know how much I value your business. - Jerry Johnson
• WIRELESS UNLIMITED, LLC
  
  Just wanted to send you a note of gratitude for your work on the auction. After a few bumps getting going all went well. Also I wanted to let you know that [Auction Administration] was wonderful to work with, and I feel that [you] went over and above to make sure that the after Auction details/payment were handled expeditiously. All in all this was a very positive experience, and I look forward to our future dealings. - Jeff Thorn
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• CLAREVILLE DISTINCTIVE KITCHENS INC
  
  [My buying experience] very good. I highly recommend EX-FACTORY to others. - Joe Oliveira
• RIDGID CABINETS
  
  The sales people are very (knowledgeable) helpful in matching the right machine at a good price for new and new machines. - Chris Sarns
• RAMSEY CABINET SHOP
  
  No Complaints. Good Service. Would have been nice to be better informed of shipments arrival date. - James C. Ramsey
• LEAGUE MANUFACTURING
  
  Thanks for the help. Replaced the Transformer, re-set the fence, and [we] are back up & running. I now know a bunch more about the machine than before; but will continue to pester you with stupid questions from time-to-time. Your knowledge of HOLZMA Saws is astounding. I never would have thought you could analyze our electrical problems on the phone with that kind of accuracy and detailed corrective action. Thanks again. - Frank League
• PARRETT WINDOWS & DOORS
  
  [Product Manager] does a very professional job. This transaction was handled very well. He had a very difficult Seller who was fully responsible for negatively impacting the sale. - Ron Safford
• COLLIER WOODWORKING INC
  
  My Buying experience… was simple with EX-FACTORY. All of the shopping is online so I could look at machines without pressure and then contact an agent. - Brent Collier
• FIMBEL ARCHITECTURAL DOOR SPECIALTY CO
  
  Great product selections, prompt and knowledgeable support! - Good value, positive experience. - Jeff Deal
• INTERIOR CRAFTS INC
  
  Easiest woodworking website to navigate through and view products. Great Staff - Keep up the good work! - Brad Witowski
• DIVERSIFIED EQUIPMENT
  
  Thanks for the quick attention to this. - Tony
• JC UHLING PRODUCTS INC
  
  Thank you for your interest in our products. Unfortunately, we don't usually deal with used machines. I know that some are available though through EX-FACTORY. Their website is www.exfactory.com. - J.C. Uhling
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• OPPORTUNITY DEVELOPMENT CENTERS, INC.
  
  Thank you, for all your hard work. I appreciate your effort. We received the saw this morning and have it placed at its permanent location on the production floor. Our electrical contractor is in now figuring out what he needs to get power to it. Dust collection will follow, and then we will be ready to go. - I have decided to work with my local supplier on the saw blades and spacers. They have considerable experience in that area, and I like to keep those services if I can. - We may be looking for an abrasive planer in the near future, so I will keep watching your website. - Dan Scott, Operations Manager
• DIVERSIFIED RACK AND SHELVING
  
  My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
• MASTERBRAND CABINETS INC.
  
  First time for MBCI, Talladega. This way we got an almost new CARLSON Clamp for less than 2/3 the price of a new one. I shall look for good woodworking equiment from EX-FACTORY before I buy new. Service is great. Shipped on time. - Bob Hilton'lee
• WAYNE HODGSON
  
  set up and service has been excellent
• BUILDER RESOURCE
  
  [Product Manager] did a great job. Very knowledgeable and helpful, as was your dispatcher. However, due to the late shipment, we lost 1 of 3 contracts that we were buying the machine for. The lost contract was worth ...$ 18,000 to us. - Randy Howell
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• BILL JOHN
  
  I was very pleased with the variety and quantity of items offered online. Also, your [Product Manager] was very helpful and friendly. I felt I was treated well and like a customer! I would highly recommend your service to others. - Bill John
• NAVAJO MANUFACTURING
  
  My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster
• TRIUNE CONSULTING
  
  I looked at the MELTEX and the NORDSON that you have there and will let you know if I find some interest in either one. Your people did such a good job on this one that I really don’t think there is any need to come and inspect any future equipment. They obviously know what they’re doing and take a lot of pride in their work. Thanks and regards - Carl Cucuzza