Here's What Our Customers Are Saying About Us

• BURNS CABINETS AND DISPLAYS
  
  
• COAST MACHINERY GROUP
  
  I was pleased with my buying experience and would recommend EX-FACTORY to others.
• JOHN OLSON & COMPANY
  
  Sorry I did not get back to you sooner. The broken part is really insignificant and easily replaceable. Saturday morning's "did you know this Saw is broken" question from the trucker ends up being 99% false alarm which is very good news. The Saw was well tarped and the trucker was friendly and quite helpful at this end. I managed to locate a friend with a Fork Lift so the unloading ended up going well also. I want to thank the seller for storing the machine through the winter. That was very helpful and much appreciated. I also want to thank everyone for all the help and good service. I am quite happy how everything turned out and do not expect or want any compensation from the seller. I look forward to having the Band Saw completely restored and then looking for some more machines to outfit my shop. If you know or hear of nice machines closer to my home, or anything special I would appreciate hearing from you. Thank you again. - John Olson
• MOSTRAVOS MOULDINGS AND MILLWORK, INC
  
  My Buying Experience was… Great. - Kyle Copeland
• AMERS CUSTOM WOODWORKS
  
  My Buying Experience was … very professional, friendly; good prices. - Ashraf Abusfieh
• CAROLINA CUSTOM LLC
  
  Ex-Factory was great to work with! They were very prompt and I received a shipping quote, and paid for the machine in only a couple hours. I will be using them again!
• NorthCreek Woodworks
  
  01.04.2013 To EXF: We have done business in the past with EXF. I am trying to locate a parts manual for our Oakley D1 Sander (double belt) we need to repair something and need to figure out how to access a worn bushing. Do you have a copy of an old manual you can email us? 01.07.2013 To EXF: Thanks for the Manual. Exceptional service! - Charles Wright
• HIGH TECH INDUSTRIES
  
  I am a Machinery Dealer, and the deal worked for everyone. Sometimes we are competing on the same sale, but EX-FACTORY is constantly improving their service/customer (dealer) relationships. - Darryl Lind, President
• UNIQUE WOODCRAFTERS
  
  My Buying Experience: was not without difficulties or downtime, but [Product Manager] always answered his telephone and did everything in his power to fix the problems and get us up and running. I would say [Product Manager] is a true gentleman, and both he and the EX-FACTORY team are a credit to the industry. - Tim Keller, Owner
• FULLER CABINETS
  
  [My Buying experience..] Great. [The Product Manager] gave me several options for the tool I was looking for, and even waited a few weeks until a better option was available, then called to let me know and arranged the deal over the phone. It was exactly what I was after and the process was painless. Thank You! - Kallin Benson