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Here's What Our Customers Are Saying About Us


  • COUNTRY WOODWORKER

    I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner


  • Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
  • PROGRESSIVE CABINETS, INC.

    My Buying experience… w/EX-FACTORY was successful. Clarification to original descriptin was quick and accurate, will use EX-FACTORY again. - Bill Weaver
  • AIRVECTOR

    This was my first bidding experience with Ex-Factory and I am very pleased with the simplicity of the proceeds. Before entering the auction as a bidder I called one of the names on your website to enquire about keeping the equipment on the site for few weeks more ... when our new plant in Atlanta will be opened. [Product Manager] of your company was kind enough to get me an understanding that [Seller] would keep the equipment for me until that date for a small fee ($200 approx.). Based on this, I entered the bidding and the equipment I successfully bid on are represented on above invoice... ( I am copying your back-up person since she has been so helpful in directing me through the invoice. Good service! ) Hoping to hear from you very soon. - Camille Adib
  • MB MANUFACTURING CORP

    [Product Manager] was very helpful and expedient. He made the buying experience quick, painless and economical. Excellent person with the seller. - Greg Kelley
  • INDUSTRIAL CRATERS & PACKERS

    Product was BETTER than I expected. Photos were very accurate. The quality more than met our expectations. We are very pleased. - Russ Devore
  • WEEKES FOREST PRODUCTS

    Good support helping to find and review options. Thanks. - Larry Hansen
  • DUSTY STRINGS COMPANY

    I flew from Seattle to inspect (2) CNC Routers. When I arrived, the machines were powered up, an employee was busy dusting the machines and the EXF technician was standing by to demonstrate them to me. All my apprehensions about buying used equipment went away as my questions were professionally answered. We made a deal, and I would call EX-FACTORY again if I was looking for used woodworking machinery. - Ray Mooers, President
  • GRIDWORKS INC.

    [The Product Manager] was very professional and easy to work with. We had a fire here; he and company gave us excellent service in our time of need. - Randy Otto
  • TOMAX

    Prior to buying a used Moulder from EX-FACTORY, I wasted several days dealing with other places that sell machinery. Those OTHER SITES listed machinery that were already "sold", didn't return my calls promptly and listed machinery without providing pricing or pictures! EX-FACTORY has the information and staff that lets you make a good purchase.
  • TINGLEY MOULDING CO

    A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
  • KIRK'S CABINETS

    My Buying experience… a very good 1st experience. [Product Manager] made it so easy. I will do it again. Thanks. - Kirk Cortopassi
  • ATLANTIC SHUTTERS SYSTEMS

    We have purchased several pieces of equipment from EX-FACTORY. Always have received great service and products. We plan to use EX-FACTORY in the future - Craig Carmichael, Plant Manager


  • Your firm's brokering of the payment process meant I had to travel to the Seller's location only once and without risk if the machine proved unsuitable. - Albert Treadwell
  • COOPER CUSTOM CABINETS

    [Product Manager] was very nice to work with; very accommodating to the process and had very good follow-up. - Hank Desaix
  • SPACEMAKER FURNITURE FACTORY

    Hello. I just wanted to tell you how absolutely delighted I am with the professional service I have received from EX-FACTORY with regards to my recent equipment purchases. The [Product Manager] has really done a fantastic job for us in finding exactly what we needed, and facilitating our purchases, deliveries, installations, and even with making repairs to some of the machines we bought. We have found [him] to be extremely knowledgeable about what equipment is best to use to facilitate our manufacturing, and also about who to contact for tooling and repairs. I have been in the woodworking industry for 30 years, during which time I have bought a lot of equipment. I have to say, [Product Manager] is as good as they get as a consultant and facilitator to the woodworking machinery industry. We have a lot of equipment yet to acquire with our modernization project, and we are very grateful to have a representative like [him], and a company like EX-FACTORY to work with. - Jim Vicker
  • KURKOV CONSTRUCTION CO

    Saleperson was friendly and prompt. - Russ Kurkov
  • CAJUN CYPRESS AND HARDWOODS OF BATON ROUGE, INC

    our buying experience with Ex-Factory was very smooth and easy. we found the saw we wanted on the website and there were plenty of pictures that showed just about everything we needed to know about the saw before we ever contacted the sales rep.The description was accurate and shipping arrangements were easy. we had just about made our minds up before we called. definitely would recommend and will shop here again.
  • CAN AM SPECIALTIES

    Very happy with our purchase. Equipment is as described. We will continue to search EX-FACTORY for our equipment needs. - Scott Webb
  • FINE LINE WOOD PRODUCTS

    My Buying experience... was great dealing with your company. Although I made my purchase through an auction, the equipment came to me as described and on time. - Joe Wozniak
  • THE MASTER'S SHOP INC

    I bought the Dust Collector as part of a CNC package the [Product Manager] put together for me. He selected because he carried it in stock. It's just a little bit noisier than a similar machine I had already. I was and am extremely pleased with [the Product Manager's] service and with my EX-FACTORY experience overall. He could not have been more helpful. - John Powell
  • ALLIED BEARINGS

    My Buying Experience was… Great - Randall Gardner
  • CELINA BOARD OF EDUCATION

    EX-FACTORY made buying my Edge Sander hassle-free. Would recommend to anybody. - Todd Topp
  • BATESVILLE CASKET CO

    My Buying Experience… Excellent. - Bryan Hankel
  • CORPORATION FOR OWNER-OPERATOR PROJECTS (CO-OP)

    Needed this [machine at the specified time]; kept getting delayed. - Doug Campbell
  • SOUTHERN MINNESOTA WOODCRAFT

    My buying experience was easy and fast. I needed a Paint Booth for my new location and was able to see what I was buying and happy with the price. They shipped it to my door. I never had to leave the OFFICE. This makes good sense to me. - Eric Flom
  • MOUNTAIN VIEW MILLWORK

    Received the clock today in the mail. Thanks, it will look good hanging in my shop. The Edgebander is working well and has proved to be a great investment. Best Regards - Errol Armella
  • GREGORY BROTHERS MANUFACTURING

    [Product Manager] was very helpful.
  • G & G LUMBER CO INC

    My buying experience …was very simple. No hassle, no surprises, and no [lip service]. It was very easy and without all the haggling. - Jim Staley
  • MID-AMERICA CABINETS INC

    [Product Manager] makes the buying experience fun. - Rob Sample



References

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