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Here's What Our Customers Are Saying About Us


  • ALLIED BEARINGS

    My Buying Experience was… Great - Randall Gardner
  • DIVERSIFIED RACK AND SHELVING

    My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
  • ROYAL PALM CLOSET DESIGN INC

    The people at EX-FACTORY were first rate. They all worked hard to keep the small bumps in the road small. [Product Manager] and [Leasing Consultant] worked tirelessly to make all the transactions smooth and accurate. - Matt Oelrich
  • PARRETT MFG., INC.

    My Buying experience … completely to our satisfaction. Before, duirng and after the sale met our expectations. We will buy from again. - Ronald Safford
  • MOBILKRAFT, SA DE CV

    My name is Mauricio Ortiz, President of Mobilkraft, SA de CV, a furniture manufacturer in Monterrey, Mexico. A few weeks ago we purchased a used Rhodes finishing system from Ex-Factory and have just finished installing it and have initiated production runs through it. - This is an unrequested letter of congratulations and a thank you note that we have chosen to write to [Product Manager] and your Company for the very professional service we have received in the process of this purchase. - From the moment we started looking for a system in September of last year, [PM] guided us in every step. He convinced us of flying to Arizona to see a system we decided not to buy, but that helped us confirm it was the right path to take. He presented us with many choices and authentic counseling of what was convenient for us. He helped us negotiate to a point and conditions that we could all accept and benefit from. And he provided key technical information to help us understand the equipment and connected us to the right people to help with technical issues beyond his knowledge. - Without [PM’s] participation, this operation would probably not have happened and certainly not as smooth as it went. I ask him to also extend my gratitude to the seller of the equipment, ...for selling and shipping us exactly what they offered: a full finishing used system in good working conditions. Honesty should always be celebrated. - To all, receive again our gratitude and also our wish and belief that your service will bring you great success in the future. - Mauricio J. Ortiz - President
  • SONROSE CABINETRY

    My Buying Experience …was handled in a very polite manner; very professional. - Ryan De-Hart
  • CAROLINA CUSTOM LLC

    Ex-Factory was great to work with! They were very prompt and I received a shipping quote, and paid for the machine in only a couple hours. I will be using them again!
  • WILSONART INTERNATIONAL INC

    Product Manager was exceptionally helpful. - Gary Green
  • CUSTOM HANDCRAFTED FURNISHINGS

    My Buying experience… was smooth, trouble-free. - Product represented accurately. Condition listed as excellent. Product plugged in and works without problems. Arrived clean as described. - Chris Fossett
  • SOMMERS MILLWORK

    [My Buying Experience] was smooth. We had been looking for this piece of equipment for a long time and were very pleased to find it on your website. I made a call and had it bought. That's cool. Thanks, Mark Sommers



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

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