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Here's What Our Customers Are Saying About Us


  • COMPOSITE ARMOR INC

    Great web site; easy to check out equipment. - Bill O'Grady
  • HOME SHOP

    JUST A QUICK NOTE TO LET YOU KNOW THAT THE MORTISER ARRIVED TODAY, SEPTEMBER 28th IN PERFECT CONDITION. IT HAD A VERY GOOD RIDE WITH FEDEX! POSITIVE FEEDBACK HAS BEEN LEFT FOR YOU…. THANK YOU FOR AN EXCELLENT TRANSACTION. THANK YOU. - Ron Baxter
  • ALL ABOUT CLOSETS

    My Buying experience was very good. I did not receive an owners manual for this Saw, but [the Product Manager] corrected this problem very quickly. - Philip Calococci
  • SONROSE CABINETRY

    My Buying Experience …was handled in a very polite manner; very professional. - Ryan De-Hart
  • CAPITAL CITY SUPPLY

    [Product Manager's] knowledge of industrial equipment, and your "FactoryNew" website were key elements in helping us make a decision on the right piece of equipment for our business. Our business is very customer service oriented, and we really appreciate dealing with other businesses that focus on the needs of their customers. Keep up the good work! Thanks. - Dave & Gabriel
  • AMERICAN WOODS INC

    EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
  • L & L INDUSTRIES

    I am looking for another Stroke Sander, with a good price. Can you help me? Also, I might want an Edge Sander similar to the EXTREMA "ES108". The other Sanders that we bought from you are doing a good job. Thanks. - Bobby J. Lowery
  • WILSON WOODWORKS

    I worked with a knowledgeable Professional who was able to provide the information I needed. We hunted 'til we found the right machine. As I write this, it is doing the job I bought it to do. - Charlie Wilson
  • MAC CABINETS

    You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
  • ADVANCED COMMERCIAL CONTRACTING

    [Product Manager] was very professional and helpful with information on the items we ordered. I wouldn't hesitate to call him the next time I need an item he sells. - Rich Simoneaux, Purchasing Manager
  • AK MACHINERY

    [My buying experience …] Very Good! - Andy Weiss
  • KLAAS CUSTOM WOODWORKING

    I really appreciate the service you provided. [Product Manager] was great to work with, and I appreciate his honesty and friendliness - Klaas Werkema
  • MASTERS WOODWORKING LLC

    My buying experience with EX-FACTORY was excellent. My trip to the warehouse in Zeeland, MI was an even better exerience. The people there were very helpful and professional. Thank you. - Corey Masters, Partner
  • AMERICANA BUILDING PRODUCTS

    Jim Reedy was very helpful and responded very quickly to any questions I had. The overall purchase was made very simple, and they took care of all shipping arrangements. Equipment arrived in about a week after purchase and the shipping company did a good job. I would buy from them again without question.
  • TRIUNE CONSULTING

    I looked at the MELTEX and the NORDSON that you have there and will let you know if I find some interest in either one. Your people did such a good job on this one that I really don’t think there is any need to come and inspect any future equipment. They obviously know what they’re doing and take a lot of pride in their work. Thanks and regards - Carl Cucuzza
  • SUMMERVILLE COLLISION CENTER

    [My Buying experience] but I'd just inquire a little more next time and stress my desires harder. Would use you again; no problem. - Bud Turnbaugh
  • CHOICE WOOD COMPANY

    This was my first buying experience with EX-FACTORY. The process went smoothly and without any problems. I would buy again. - Mike Berg
  • CUSTOM HARDWOODS

    EXF Produces a very good machine for a small one-man shop. It's why I purchased this particular machine. We looked at nearly all of the competitors; the "408" was the best buy overall. -[Also] wanted to let you know how satisfied with [technician's] performance in helping with the CNC setup. His knowledge, friendliness, easy ability to work with, and professionalism was very much appreciated and noted. He is very well informed about the CAM-WOOD and comes across very well received. You have a good man on board! - Steve Speltz
  • KASWOOD DEVELOPMENTS

    I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
  • CLAREVILLE DISTINCTIVE KITCHENS INC

    [My buying experience] very good. I highly recommend EX-FACTORY to others. - Joe Oliveira
  • PURPLEHEART ARMOURY

    EX-FACTORY provides an excellent range of products from low end to high end, so you can invest according to your budget and company size. - Christian Darce
  • TEXWOOD LIBRARY

    Never had a problem purchasing from EX-FACTORY. - Don Kovar
  • VSS COUNTERTOPS INC

    Hello all! - My email server was down till 20 minutes ago. We are paid, and I would like to add this comment about my dealing with EX-FACTORY. Your crew is awsome, and I will be back. Every stage was easy and stress free. Well don to all! - Duane Tucker, President
  • ATLANTIC SHUTTERS SYSTEMS

    Sales & service was outstanding. Will certainly use EX-FACTORY again. - Craig Carmichael, Plant Manager
  • SIEGFRIED'S BASEMENT INC

    Just touching base. I have been informed by [Leasing Company] that EX-FACTORY did indeed make the March payment for our CNC machine. Shane and I appreciate your professionalism in dealing with our concerns and we thank you for following through on the arrangements we agreed upon. - May this be a terrific year for you and everyone at EX-FACTORY. - Francis Parkman
  • LIBERTYVILLE CABINETRY

    My Buying Experience was: Fast and Easy. - William Adamczyk, President
  • ARCHITECTURAL STAIRWAYS INC

    Tom V. was very diligent and responsive to our inquiries. His product knowledge is excellent and I love an honest salesman! - Ralph Kemker, President
  • MERRILL MILLWORK INC

    Thought you may want to see the unloading [included series of photos showing equipment unloading from trucks]. Everything is going ok at this point. Thanks for the help. - Mark R. Meyer
  • KING CUSTOM CABINETS

    My Buying experience... was essentially good. It just took so much longer to get here than I was told - almost 1-1/2 weeks later. Otherwise, it was simple and easy to buy and a satisfying experience. - Gary Bossler
  • ALLIED BEARINGS

    My Buying Experience was… Great - Randall Gardner



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

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