Here's What Our Customers Are Saying About Us
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COUNTRY WOODWORKER
I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
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HAWKINS CABINET
My Buying Experience … was smooth and hassle free. - Scott McKnight
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CUSTOM HARDWOODS
EXF Produces a very good machine for a small one-man shop. It's why I purchased this particular machine. We looked at nearly all of the competitors; the "408" was the best buy overall. -[Also] wanted to let you know how satisfied with [technician's] performance in helping with the CNC setup. His knowledge, friendliness, easy ability to work with, and professionalism was very much appreciated and noted. He is very well informed about the CAM-WOOD and comes across very well received. You have a good man on board! - Steve Speltz
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HOME GROWN LUMBER
Once everything got rolling, it went very smooth; received machine within (4) days cross-country. Great service - always reached representative. - Skye Berry
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MAC CABINETS
You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
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KANDU INDUSTRIES INC
[Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
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PRECISION HARDWOOD PRODUCTS, INC.
My Buying Experience …overall very positive… [Product Manager's] response to my inquiries were very timely and clear, making my experience pleasant. I look forward to future business with EX-FACTORY. - Peter Simon
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TINY TOTS
Thank you for letting me know that payment was still in need for the shipping of the Router. Enclosed is payment in full. Again, Thank you very much for the services rendered, especially the help when Router showed up early. The communication that you provided gave me a very positive view of you and the EX-FACTORY staff. May success follow you with great rewards given. Sincerely - Mike Sherve
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VASYL MYZAK
My name is Svetlana (Lana) and I`m writing on behalf of Vasyl Myzak who puchased a plywood press from you not long ago. First of all, we would like to thank you for a great business... - Lana
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CALDWELL DESIGN & FABRICATION LLC
My Buying experience… was direct and met our needs with no hassle. - Jim Caldwell, Jr.
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OZARK CUSTOM FABRICATION
EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart
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NOBLE MACHINERY CO INC
I enjoyed working with you on both machines. - Kent Noble
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ROBERT WEED PLYWOOD CORP
Thanks ..., except for "our" lease delay problem we are very pleased with the whole EX-FACTORY experience. - Greg Bowers
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FULLER CABINETS
[My Buying experience..] Great. [The Product Manager] gave me several options for the tool I was looking for, and even waited a few weeks until a better option was available, then called to let me know and arranged the deal over the phone. It was exactly what I was after and the process was painless. Thank You! - Kallin Benson
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JENSEN HOMES, INC
Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
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DAVE GRATTAN WOODWORKING
Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
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D & G WOOD PRODUCTS
In dealing with EX-FACTORY, I felt the salesman was well informed to my needs and gave considerable help in locating equipment for us. This is the second time I've purchased equipment from you and have been well pleased! - Donald Nesmith
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Bill Wells
Your web site is great, and you probably don't need a catalog with a web site this good, but on the chance that you still publish one, please send a copy to [me]. - Bill Wells
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CHERRY HILL DESIGNS
This was a great buying experience. I will definitely buy from EX-FACTORY in the future. [The Product Manager] went way out of his way to help. - Ian Nelson
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ARCHITECTURAL WINDOW SYSTEMS
A GOOGLE search took me to EX-FACTORY where I found an easy-to-navigate site; found the exact type of Saw I was looking for and paid a price that made both my boss and me happy. - Steve Wiley
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CARLSON AIRFLO MERCHANDISING SYSTEMS
[Product Manager] was very helpful and responsive. - Mark Chenoweth
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MERIT WOOD PROD LLC
I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
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LINN MILLWORK COMPANY INC
Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
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CRAFTSMAN CABINET & FURNITURE
Thanks. You guys seem to be honest; that's why I'm doing business with you. I think I will go with a new one, but thanks for helping me. - Troy Flowers
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COLONIAL CABINETS LLC
My Buying experience... was completely satisfactory. I will definitely use EX-FACTORY again. - Roddie Guin
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CARDINAL HEALTH
Customer Service was outstanding. [Product & Freight/Logistic Managers] and the entire crew all participated to satisfy our needs…I salute your efforts. I've already posted on your website and look forward to working all you folks again. Sincerely - Mike Chavez
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J M CUSTOM CABINETS
My Buying experience… was quick and friendly with no hassle. With a growing business, the last thing I need to deal with is a problem with my equipment. I will definitely buy more from EX-FACTORY for the excellent service. - Mike Payne
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NORTHERN WOODWORKER LTD
My buying experience was great until I started calling to find out where my tools gone to. As it turns out, they were broken and had to be fixed. They arrived 2 weeks late. Job was completed without the bought tools. - Ivan Kortchevich
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THE CABINET GUY
[My Buying Experience was] Very Good; would recommend EX-FACTORY to all buyers of new or used equipment. Thank You. - Bryon for Keith Heyborne.
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DUSTY STRINGS COMPANY
I flew from Seattle to inspect (2) CNC Routers. When I arrived, the machines were powered up, an employee was busy dusting the machines and the EXF technician was standing by to demonstrate them to me. All my apprehensions about buying used equipment went away as my questions were professionally answered. We made a deal, and I would call EX-FACTORY again if I was looking for used woodworking machinery. - Ray Mooers, President
References
Doing business with us for the first time?
Have a look at a selection of Companies that have done business with us! Since you
can look at them by state, we're sure you will recognize some of the names immediately!
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