Here's What Our Customers Are Saying About Us

• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• CAN AM SPECIALTIES
  
  Very happy with our purchase. Equipment is as described. We will continue to search EX-FACTORY for our equipment needs. - Scott Webb
• ALBERTA SPRUCE INDUSTRIES LTD
  
  [Product Manager] of EX-FACTORY is handling the Saws (I sent you info.). [He] is very good, and we have purchasd a number of pieces of used equipment from [him], including our NEWMAN. - Neil Miller
• Bill Wells
  
  Your web site is great, and you probably don't need a catalog with a web site this good, but on the chance that you still publish one, please send a copy to [me]. - Bill Wells
• BSG INC
  
  Machine was OK (brand new); user manual, tooling, other parts missing and never supplied by manufacturer. - Raymond Mailhot
• ATK SPACECRAFT SYSTEMS & SERVICES
  
  I would like to thank you for all of the effort that you have given towards ATK in the purchase and “DELIVERY” of 2 ovens in such an expeditious manner. The time frame that was given and the cross country travel required for our receipt of the ovens before 1 April was done not only with professionalism, but also with kind words and honesty. I just wanted to let you know that I personally enjoyed the chance to work with you and all of your constituents. I am still hoping for the drawings of the 2 ovens and the wiring diagram if you can manage. Again, Thank You. - Michael W. Humphrey
• TARKETT HARDWOODS
  
  My buying experience was very professional. The Product Manager was friendly and very helpful. The purchase went very smoothly. - George King
• HOME SHOP
  
  I had good satisfaction with the dealer, and it was good equipment. It was what he said. Dealer was good for shipping and handling. - Roman Bontrager
• THE CABINET GUY
  
  [My Buying Experience was] Very Good; would recommend EX-FACTORY to all buyers of new or used equipment. Thank You. - Bryon for Keith Heyborne.
• MAC CABINETS
  
  You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
• KLAAS CUSTOM WOODWORKING
  
  I really appreciate the service you provided. [Product Manager] was great to work with, and I appreciate his honesty and friendliness - Klaas Werkema
• SUPERIOR KILNS
  
  We bought a used left-handed SL Rip Saw. They are rare, so selection of used equipment was a benefit to us in this case. The salesman was a pleasure to work with. - Keith Daggett
• WOODCARVER
  
  My bid was submitted. In the end I was the only one who bid on the machine so it was straight forward. I picked up the Band Saw myself and had no problems. Overall, it was a good experience. - Robert Niclas
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  Your firm's brokering of the payment process meant I had to travel to the Seller's location only once and without risk if the machine proved unsuitable. - Albert Treadwell
• HILLTOP AROMATIC CEDAR, LLC
  
  Everything was all right, except I couldn't get Product Manager to answer calls & email. - Tommy Hackney
• BRUCE A. COLLEY, D.O., P.C.
  
  Unexpectedly easy and straightforward. - Bruce Colley
• BOARD OF EDUCATION
  
  My Buying experience was smooth and error-free. The web site was very helpful and so was the customer service rep. I spoke with. - Scott Van Steg
• BOGDON & GROSS
  
  I wanted to write and say thank you for all your efforts, they were all appreciated and it was a success in the end. The machines arrived 9:30 pm Friday evening and are in process of being installed. Thanks again! - Steve Dillman
• DISTINCTIVE CABINET
  
  Great selection of equipment on website. Not too many sites out there that have great pictures and price there. That's why I bought it. Thanks! - Joe Fradette
• NAVAJO MANUFACTURING
  
  My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster
• BUILDER RESOURCE
  
  No manual was with the machine. [The Product Manager] sent us the manual by fax. - Randy Howell
• Individual
  
  I saw you ad in one of my woodworking books. I liked what I saw; made phone call. I am ok with purchase. Will call on you again. - Ronald Kensinger
• VSS COUNTERTOPS INC
  
  Hello all! - My email server was down till 20 minutes ago. We are paid, and I would like to add this comment about my dealing with EX-FACTORY. Your crew is awsome, and I will be back. Every stage was easy and stress free. Well don to all! - Duane Tucker, President
• CRAFTSMAN CABINET & FURNITURE
  
  Thanks. You guys seem to be honest; that's why I'm doing business with you. I think I will go with a new one, but thanks for helping me. - Troy Flowers
• TINY TOTS
  
  Thank you for letting me know that payment was still in need for the shipping of the Router. Enclosed is payment in full. Again, Thank you very much for the services rendered, especially the help when Router showed up early. The communication that you provided gave me a very positive view of you and the EX-FACTORY staff. May success follow you with great rewards given. Sincerely - Mike Sherve
• CHERRY HILL DESIGNS
  
  This was a great buying experience. I will definitely buy from EX-FACTORY in the future. [The Product Manager] went way out of his way to help. - Ian Nelson
• David Latimer
  
  It was good. [Product Manager] had to check out (3 - 4) Saws to find the one I needed. - David Latimer
• MID WESTERN MOULDINGS
  
  Large selection of equipment, easy to use web site, friendly sale staff, quick shipping. - Mike Chapman, Owner
• ALFA LEISURE INC
  
  Appreciate your Product Manager's involvement and understanding our needs… Finding a machine and making it available to us BEFORE it got listed on the website. - Klaus Sarrach