Here's What Our Customers Are Saying About Us

• ARCHITECTURAL WINDOW SYSTEMS
  
  A GOOGLE search took me to EX-FACTORY where I found an easy-to-navigate site; found the exact type of Saw I was looking for and paid a price that made both my boss and me happy. - Steve Wiley
• HILLTOP AROMATIC CEDAR, LLC
  
  Everything was all right, except I couldn't get Product Manager to answer calls & email. - Tommy Hackney
• SKYLINE HOMES
  
  EX-FACTORY's purchase policy and SKYLINE's purchase policy clashed. We sent a company rep. to warehouse to check machine. Warehouse Manager at Zeeland was very helpful. [Product Manager] was also helpful, considering the time zone difference. - Dave Arment
• TINY TOTS
  
  Thank you for letting me know that payment was still in need for the shipping of the Router. Enclosed is payment in full. Again, Thank you very much for the services rendered, especially the help when Router showed up early. The communication that you provided gave me a very positive view of you and the EX-FACTORY staff. May success follow you with great rewards given. Sincerely - Mike Sherve
• PLASTIC SERVICES
  
  I wanted to email you and tell you that the THERMWOOD machine arrived, safe and sound. The machine looks to be in excellent condition, and I must say that whoever owned this machine did a fine job of taking care of it. We are letting it thaw out (it was about 5° when it arrived) and cannot wait to put some power to it and make parts. If it runs as good as it looks, we will be in the good shape. Thanks again. I look forward to doing business with you in the future. - Dan Esser
• HARTWOOD, INC.
  
  We purchased a CNC Machine that we visited and operated prior to sale. The staff was professional and knowledgeable. We are very pleased with our purchase. - Chris Hahn
• HOME SHOP
  
  I had good satisfaction with the dealer, and it was good equipment. It was what he said. Dealer was good for shipping and handling. - Roman Bontrager
• CHERRY HILL DESIGNS
  
  This was a great buying experience. I will definitely buy from EX-FACTORY in the future. [The Product Manager] went way out of his way to help. - Ian Nelson
• IRWIN SEATING COMPANY
  
  I've worked with [the Product Manager] on several projects now. Both the [Product Manager] and team have always been very professional, courteous, and prompt. I would recommend [the Product Manager] and EX-FACTORY to anyone. - Mark Atchison
• SUNWEST WOODWORKS
  
  Everything was handled professionally. I have bought several pieces of equipment before (from you) and I've always had a very good experience. I truly appreciate the fact that the descriptions of the conditions of the equipment are very accurate. I buy with confidence. I would, and in fact, recommend you to other shop owners when the subject of equipment purchase arises. - Mario Aldape
• BRUCE A. COLLEY, D.O., P.C.
  
  Unexpectedly easy and straightforward. - Bruce Colley
• MASTERBRAND CABINETS INC.
  
  First time for MBCI, Talladega. This way we got an almost new CARLSON Clamp for less than 2/3 the price of a new one. I shall look for good woodworking equiment from EX-FACTORY before I buy new. Service is great. Shipped on time. - Bob Hilton'lee
• HAMMERDOWN WOOD PRODUCTS
  
  I bought this Saw while I was traveling on the road. I only talked to EX-FACTORY a few times and when I returned home it was there. - Stacy Hunt
• SHEPHERDSVILLE WOODCRAFTERS
  
  Sales staff was friendly and helpful in working with seller and buyer to satisfactory outcome. - Neil Dorbecker
• BLUEDOT
  
  Today it seems that most of us don't take the time to express our appreciation of "internal" customers. - Here at BLUEDOT FUNDING, we do take the time to say "Thank You." We appreciate you allowing us the opportunity to represent your company by partnering with EX-FACTORY and providing the financing for the equipment you are selling to your customers. We hope this leasing transaction was an enjoyable experience for both you and your customer. - James Howorth
• OZARK CUSTOM FABRICATION
  
  EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart
• CASHWELL CONSTRUCTION
  
  I'm a small company and [the Product Manager] walked me through the process of purchasing my 1st Edgebander. Thanks. - Joe Cashwell
• EURO DESIGN CABINETS
  
  My salesman was great ...he attended to my needs. The pickup arrangement was less of an experience. I had to contact them to get things going. - Tracy Hegbloom
• SIGNATURE STORE FIXTURES
  
  The staff at EX-FACTORY were very knowledgeable, helpful and answered my questions with ease. Very impressed with the facilities and the friendliness of the staff. The deal worked out great. Thanks! - Mario Grilli
• PRIME PANELS NEW ZEALAND LTD
  
  Very smooth transaction. I will refer to EXF for future requirements! - Nav Singh
• NH HISTORIC SASH & WINDOWS
  
  Took a lovely ride 6-hour to [Seller's] haven in the Catskills yesterday…and found that the NORTHFIELD 16" Jointer is nearly flawless and is just what I need…so I told Pete that I wanted it; we agreed that he would ready it for shipping right after Labor Day. I will contact Con-Way carriers for a quote. He is a conscientious fellow and we discussed the palleting and crating in great detail; I also had a confirmation from Jeff Mahacek at NORTHFIELD about how to secure the machine for the shipping. From my end, it would be fine to remit [Seller] his share of the funds I sent you. Thank you for keeping me in the loop on the Jointers and being patient with our decision-making process; we were ready at the right time to jump on what we wanted, and we feel we got a dream machine: low hours, only two owners, great care and condition. EX-FACTORY rated it only as 3.5 paws out of 5, which after seeing it I'd say is low! Please know of my appreciation; I will expect the machine here in NH in mid-September and e-mail you a happy shot of the thing in its new home! - Greg Cope
• DIVERSIFIED EQUIPMENT
  
  Thanks for the quick attention to this. - Tony
• VASYL MYZAK
  
  My name is Svetlana (Lana) and I`m writing on behalf of Vasyl Myzak who puchased a plywood press from you not long ago. First of all, we would like to thank you for a great business... - Lana
• KIRK'S CABINETS
  
  My Buying experience… a very good 1st experience. [Product Manager] made it so easy. I will do it again. Thanks. - Kirk Cortopassi
• BAYWOOD INTERIORS LTD.
  
  [My Buying experience] wasy quick, easy and simple. [Also] The machine was received yesterday. Looks great; say thanks to the seller; did an awesome job with the crating/packing. - John D. Lassel
• BOOTHMAN'S CABINETS INC
  
  The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
• SUPERIOR WOOD COMPONENTS INC
  
  My Buying experience… was very easy-going and stress-free. Negotiating was handled profesionally and promptly. - Burt Brown, President
• AMERICAN WOODS INC
  
  EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• HENRY R. LEE CARPENTER CONTRACTOR
  
  My Buying experience - excellent. - Henry Lee