Here's What Our Customers Are Saying About Us

• MANUFACTURERS CHEMICAL, LP
  
  Product description was incorrect [no fault of EX-FACTORY, seller's fault] and the small piece of equipment was of no value to me. EX-FACTORY recognized a bad situation and issued a fair credit to cover my loss. - Mike Dyer, Product Manager
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• GREENLINE FOREST PRODUCTS LTD
  
  The purchase of this [Equipment] was very bad. [The Product Manager] never called back, and if it was not for [a person] in the office, we would have never gotten the [unit] running. It was a very disappointing purchase and has impacted future purchases unless it is resolved. - Randy Mikals
• PRIME SURFACES INC.
  
  ...As for the machine, it's not 100% installed, and we couldn't be happier with it. I wanted to thank you for all your help throughout this process, especially given the tight timeframe I was trying to work with. Also, I couldn't have asked for a better installer than [the one you referred]. He's a great guy and spend ample time training my foreman and getting it tuned to our use. Thank you again, and I'll certainly hang on to your contact info for future use when the time comes for another piece of large machinery (hopefully a CNC). - Chad Benner
• CARMANA DESIGNS, LTD
  
  I don’t think you’d want to share what I’d say, so I’ll pass on commenting.
• MADERAS TROPICALES SA
  
  Greetings from Guatemala! Our ORMA Press is working fine and we are back for some more equipment! - Nicholas Dorion
• D & G WOOD PRODUCTS
  
  In dealing with EX-FACTORY, I felt the salesman was well informed to my needs and gave considerable help in locating equipment for us. This is the second time I've purchased equipment from you and have been well pleased! - Donald Nesmith
• FUNBLOCK INC
  
  Good communications, knowledgeable people. - Michael Crane
• HARTWOOD, INC.
  
  We purchased a CNC Machine that we visited and operated prior to sale. The staff was professional and knowledgeable. We are very pleased with our purchase. - Chris Hahn
• ALL ABOUT CLOSETS
  
  I felt like I was rushed in purchasing this machine. I was looking to purchase another machine but was getting no answers when I was told this was a great buy and I had to act fast. I received no owners manual and had to spend numerous hours to clean and claibrate this machine. It still does not run properly. - Philip Calococci